Ø Productivity – Streamlined business processes may allow employees to accomplish more in less time.
Ø Labor costs – Automating certain applications can reduce the number of people required to support the business.
Ø Financial performance – More accurate financial reporting can speed receivables or give a more accurate picture of short- and long-term balance sheet.
Ø Inventory management – Keeping a closer eye on inventory can speed inventory turns and reduce the amount spent on slow-moving products.
Ø Pricing – Real-time financial reporting may give a clearer picture of the overall costs and help to improve margins on products or services.
Ø Customer revenue – By using CRM to recognize customer needs, this can increase revenue per customer, or reduce customer turnover rates.
Ø Technology maintenance and support – Less money may need to be spent on maintaining out-of-date legacy systems, improving the bottom line.
Ø Process improvements – Certain costs may be eliminated through automation; for instance, electronic billing can reduce paper invoices, mailing costs, and even certain bank deposit fees.
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